Holiday Inn & Suites Charleston West, Charleston

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Holiday Inn And Suites Charleston West By Ihg Exterior photo

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Key details

About the Hotel

400 2Nd Ave Sw, Charleston, 25303

Close to Adena Mound

Very good

7.9

8.2

/10

4.0

4.2

Loved by Holiday Inn And Suites Charleston West By Ihg guests

Pleasant staff

Comfortable bed

Spacious room

"The pool is huge and has a toddler area and waterfall."

Brittanie B from United States

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"The pool & hot tub were absolutely amazing."

Donna from United States

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"The lobby was very nice and the pool/hot tub area were a highlight."

Carlin from United States

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3-star family-friendly Charleston hotel with saltwater pool

Family-Friendly Amenities

Holiday Inn And Suites Charleston West By Ihg offers free meals for children ages 11 and under at the on-site restaurant. The hotel has an indoor saltwater pool with a splashpad designed for kids. A shallow end in the pool allows young children to play safely.

Business & Events

The hotel provides spacious meeting facilities that can accommodate up to 350 guests. In-house catering and event planning services are available for corporate events and conferences. A 24-hour business center is accessible for business travelers.

Pet-Friendly Policies

The hotel is pet-friendly and allows pets under 50 pounds. Complimentary laundry services are available for guests traveling with pets. The property offers tailored amenities to accommodate pets during their stay.

Dining Options

Mosa's Bar and Grill serves American cuisine for breakfast, lunch, and dinner. A buffet breakfast is available, and children ages 11 and under eat free with a paying adult. The on-site bar offers a coffee house and a lounge area for guests.

Recreational Facilities

The hotel has a year-round heated indoor saltwater pool and a hot tub open all year. A well-equipped fitness center is available for guest use. The property also includes a games room for additional entertainment.

Highlights

Pool: Indoor saltwater pool with splashpad and hot tub

Events: Meeting space for up to 350 guests

Family: Free meals for children 11 and under

Location: Near Shawnee Sports Complex and Yeager Airport shuttle

Pets: Pets allowed under 50 lbs with laundry services

Dining: Mosa's Bar and Grill on-site

Wellness: Fitness center and games room

“The property stands out for its commitment to families, especially the appealing indoor saltwater pool and the convenience of free meals for kids. With spacious rooms and proximity to both the state capitol and Shawnee Sports Complex, it serves a mix of leisure and business needs well; I think that it's a solid choice for travelers seeking comfort and practicality.”

James DavidEditor-in-Chief at Dogfriendly-hotels

Location: Great

8.3/10Review score

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Highlights from guests

Guest ParkingEasy Parking

The hotel had ample free parking. It made arrival and departure simple and stress-free.

John Smith from United States

Review on

DiningGreat Breakfast

The free breakfast included hot items and was a real money saver. A great way to start the day.

Maria Rodriguez from Spain

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Room FeaturesSpacious Suite

Our suite was surprisingly large. Plenty of room to relax and spread out after a long day.

David Lee from South Korea

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BathroomClean Bathroom

The bathroom was spotless and well-maintained. A very pleasant and hygienic experience.

Emily Brown from Canada

Review on

Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers

Standard Queen Room Communications Access
2 persons
22 m²
1 King-size bed
Air conditioning
Bathtub
room details
Standard Queen Room
2 persons
22 m²
1 King-size bed
Air conditioning
Heating
room details
Standard King Room Communications Accessible
2 persons
17 m²
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Free airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Holiday Inn And Suites Charleston West By Ihg, dining unfolds at the delightful Mosa Grill, where a focus on American cuisine welcomes guests to gather and enjoy hearty breakfasts. With a family-friendly atmosphere and an emphasis on comfort, this is the perfect spot to fuel up before exploring Wild, Wonderful, WV or to unwind at the day's end.

Mosa Grill
American
Ambiance
Family friendly, inviting gathering space
Key Offerings
Hot coffee or tea, fresh fruit, pastries, and a wide selection of breakfast favorites that cater to all tastes. Plus, kids ages 11 and under eat free when ordering from the main menu, making it an ideal choice for families.
Reservation
No
Breakfast

Location

400 2Nd Ave Sw, Charleston, 25303

Explore Charleston

Local Highlights

South Charleston Indian Mound

10 minutes' walk

Historic earthwork site offering a glimpse into Indigenous culture and scenic views of the Kanawha Valley.

South Charleston Antique Mall

10 minutes' walk

A treasure trove of vintage items with unique finds and a charming atmosphere. Perfect for treasure hunters.

Shoney's Big Boy Museum

5 minutes' drive

A quirky museum showcasing the history of the beloved Big Boy mascot, featuring memorabilia and photo ops.

Haddad Riverfront Park

5 minutes' drive

Scenic riverside park with walking trails, picnic areas, and seasonal events like concerts and festivals.

Kayaking on the Kanawha River

5 minutes' drive

Enjoy a thrilling kayaking experience. Rentals available nearby, guided tours recommended for beginners.

Yoga in the Park

5 minutes' drive

Relaxing outdoor yoga sessions in local parks. Check schedules for weekly classes suitable for all levels.

Mosa's Cafe and Grill

4 minutes' walk

Casual eatery known for its Mediterranean dishes, warm ambiance, and vegetarian-friendly options.

Happy Days Cafe

9 minutes' walk

Charming diner serving classic American fare with a nostalgic vibe and daily specials.

Charleston Coliseum & Convention Center

6 minutes' drive

Major venue hosting concerts, sports events, and expos. Check the schedule for upcoming shows and family-friendly events.

Little Creek Park

13 minutes' drive

Outdoor park featuring walking trails and playgrounds, perfect for families. Great scenic spot for picnics.

Local transport and travel tips

City Centre
Charleston 8 min · 5.3 km
Airports
Yeager (CRW) 24 min · 15.5 km
Tri-State (HTS) 142 min · 94.3 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs USD 9.99 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2011

Number of floors:

Number of rooms:

Former name

Ramada Charleston

Reviews and Ratings

Feedback about Holiday Inn And Suites Charleston West By Ihg from previous guests about their experience.

Review score

Based on 349 verified reviews

7.7 /10

Very good

69 %

Recommend

Breakfast

5.0/10

Cleanliness

8.5/10

Comfort

8.4/10

Facilities

8.2/10

Free WiFi

8.6/10

Location

8.3/10

Paid Wi-Fi

8.1/10

Staff

8.8/10

Value for money

7.7/10

Pros

Accommodating staff

Comfortable beds

Nice lobby

Pool/hot tub

Cons

Obnoxious smell

Outdated rooms

Understaffed breakfast

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FAQs

About Holiday Inn And Suites Charleston West By Ihg

What is the distance from Holiday Inn And Suites Charleston West By Ihg to Yeager Airport?

The hotel is located 10 km from Yeager Airport.

What are the check-in and check-out times at Holiday Inn And Suites Charleston West By Ihg?

Check-in is at 15:00 and check-out is by 12:00.

What dining options are available at Holiday Inn And Suites Charleston West By Ihg?

The hotel features an on-site restaurant, Mosa Grill, which serves American dishes and offers a children's menu.

Is there a pool at Holiday Inn And Suites Charleston West By Ihg?

Yes, the hotel has an indoor heated saltwater pool that is open year-round.

Are there any fitness facilities at Holiday Inn And Suites Charleston West By Ihg?

Guests have access to a fitness center equipped with modern exercise equipment.

What are the available services for business travelers at Holiday Inn And Suites Charleston West By Ihg?

The hotel provides a business center and offers meeting and event spaces for corporate functions.

How far is Holiday Inn And Suites Charleston West By Ihg from downtown Charleston?

The hotel is located approximately 6 km from downtown Charleston.

What nearby attractions can guests visit from Holiday Inn And Suites Charleston West By Ihg?

Nearby attractions include the West Virginia State Capitol Complex (5 km), Shawnee Sports Complex (5 km), and Clay Center for the Arts and Sciences (6 km).

Is free Wi-Fi available at Holiday Inn And Suites Charleston West By Ihg?

Yes, free Wi-Fi is available throughout the hotel.

Are there laundry facilities at Holiday Inn And Suites Charleston West By Ihg?

The hotel offers complimentary laundry services for guests.

Does Holiday Inn And Suites Charleston West By Ihg provide a complimentary airport shuttle?

Yes, the hotel offers a free shuttle service to and from Yeager Airport.

What recreational facilities does Holiday Inn And Suites Charleston West By Ihg offer?

The hotel features a games room and provides sun loungers or beach chairs around the pool area.